Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at OHMY, you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at OHMY for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information

All personal information you provide us with or that we obtain will be handled by OHMY as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to OHMY and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request OHMY to delete or correct the information held about you. By accepting the OHMY Conditions, you agree to the above.

Payment

All products remain OHMY property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents’ permission to buy from OHMY.
All transfers conducted through OHMY are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Additional Information

OHMY reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, OHMY has the right to cancel the order and refund any amount paid in the best way. OHMY shall also notify the customer of equivalent replacement products if available.

Costumer service

Orders

To checkout fill billing, shipping and payment information. Once your payment is approved and we’ve registered your order in our system, you will receive an order confirmation by e-mail.

Shipping and delivery

Transit times and shipping costs differ per destination. The total shipping cost is presented in the checkout process, right before you move on to your payment.

The goods will be ready for shipment one day after your order was placed, for items that are in stock. Upon dispatch, your goods will arrive in one to seven business days for orders placed in Europe, from one to twenty calendar days for orders placed outside Europe, depending on the stock availability, shipping, method and the destination, unless it was agreed otherwise.

Return Policy

Please contact OHMY before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts OHMY and gives information relevant and the reason for complaint.

Return Conditions

You can return the product within 14 days after you receive the product. The product must be in new condition. All original packaging, price labels etc. shall be returned with the product. Items without mentioned cannot be returned. Return of goods is at own expense.

Once we have received the goods and accepted the return, we will transfer the amount to your account as soon as possible. We will refund only to the PayPal-account from which goods were purchased.